Getting connected in Gibraltar is straightforward, but understanding your options will help you get the best deal. Here's everything you need to know about internet and mobile services.
## Internet Providers Overview
Gibraltar has two main broadband providers:
- **Gibtelecom** — The established national provider
- **Gibfibre** — Newer fibre-focused competitor
Both offer fibre optic connections with speeds up to 1Gbps in most areas.
## Gibtelecom
Gibraltar's main telecommunications company, offering broadband, mobile, and TV services.
**Broadband Packages:**
- Basic Fibre (100 Mbps): From £35/month
- Fast Fibre (500 Mbps): From £50/month
- Ultra Fibre (1 Gbps): From £70/month
**Bundles available:** Combine broadband + TV + mobile for discounts
**Contact:**
- Phone: +350 20052200
- Website: https://www.gibtele.com
- Shop: 15/21 John Mackintosh Square
## Gibfibre
Alternative fibre provider with competitive pricing and good customer service reputation.
**Broadband Packages:**
- 100 Mbps: From £30/month
- 500 Mbps: From £45/month
- 1 Gbps: From £60/month
**Contact:**
- Website: https://www.gibfibre.com
- Phone: +350 22500000
## Which Provider to Choose?
**Choose Gibtelecom if:**
- You want bundled services (TV, mobile, broadband)
- Your building already has Gibtelecom infrastructure
- You prefer dealing with an established provider
**Choose Gibfibre if:**
- You want potentially lower prices
- You only need internet (no TV bundle)
- Your building has Gibfibre availability
**Important:** Check with your building management — some apartments have exclusive agreements with one provider.
## Mobile Phone Services
**Gibtelecom Mobile** is the main network in Gibraltar.
**Pay Monthly Plans:**
- Basic (5GB data): From £15/month
- Standard (15GB data): From £25/month
- Premium (Unlimited): From £40/month
All plans include calls and texts within Gibraltar.
**Pay As You Go:** Available with top-up options
## Using Spanish Mobile Networks
Many Gibraltar residents use Spanish SIM cards (Movistar, Vodafone, Orange) because:
- Often cheaper for data
- Better coverage if you travel to Spain regularly
- EU roaming benefits
**Considerations:**
- Spanish numbers start with +34
- May have weaker signal in some Gibraltar areas
- Roaming charges may apply in Gibraltar
## Setting Up Your Connection
**For Broadband:**
1. Check availability at your address online
2. Choose package and sign up
3. Engineer visit scheduled (usually within 1-2 weeks)
4. Router installed and connection activated
**Documents needed:**
- Proof of address
- ID or passport
- Payment details
## Tips for Best Service
1. **Test actual speeds** — Ask neighbours about real-world performance
2. **Check building infrastructure** — Older buildings may have limitations
3. **Bundle for savings** — Combining services often gives discounts
4. **Compare contract lengths** — Some offer flexibility, others require 12-24 months
5. **Ask about installation fees** — Can be waived with longer contracts
## Business Internet
Both providers offer business packages with:
- Dedicated lines
- Static IP addresses
- Priority support
- Higher upload speeds
Contact providers directly for business quotes.
## Useful Links
- Gibtelecom: https://www.gibtele.com
- Gibfibre: https://www.gibfibre.com
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